💻 Service Desk Administrator (Full time, Permanent)📍 Reading (office-based)💰 £30,000 per annum🔧 What You’ll Do:
- Scheduling engineers for client callouts and service visits- Managing job entries and updates via Big Change software- Coordinating with Project Managers, Operations Directors, and the Stock Manager- Processing completed jobs and arranging follow-up visits- Liaising with sub-contractors to ensure SLA compliance- Handling permits, plant/equipment orders, and client communications✅ What You’ll Bring:
- Proven experience in a coordination, scheduling, or service desk role- Exceptional organisational skills and meticulous attention to detail- Ability to juggle multiple tasks and stakeholders effectively- Strong communication skills and a proactive mindset- Confidence working in an office-based environment using scheduling systems🌟 What We Offer
- A dog friendly, collaborative office environment in Reading- 21 days holiday plus additional leave for full Christmas shutdown- A valued, collaborative office culture with room to grow- Direct impact and visibility in a well-respected, family-run business📩 craig@zito.co.uk📞 07851517928
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Zitko HQ:
17a Huntingdon Street,
Cambridgeshire
Zitko Ireland:
Sky Business Centre,
Clonshaugh Business & Technology
Park, Dublin 17
UK: +44 1480 473 245
Ireland: +353 1-2232749
North America: +1 585 207 1501
