PES Engineer

Professional Engineering Services Engineer

We are looking for someone that has a good understanding of but not limited to networking/Windows Server OS/Windows desktop OS and Microsoft SQL Databases. You would be joining the PES team and be working alongside your own installation teams to deliver the infrastructure on new systems or working alongside the client’s IT teams to make sure all the necessary customer supplied equipment is in place in time for the system to be commissioned and tested.

The role can also be assisting the service department during a system down incident to ensure that the system is restored to business as usual in the best possible timeline. 

Key areas of Responsibility

• Working alongside the project managers and client IT Teams to ensure a successful project is delivered.
• Working with client IT teams in relation to their networking and our system requirements to allow systems to function as designed.
• Performing system upgrades.
• End user training as required.
• Integrating systems with other client databases such as HR, Active Directory and cashless vending.
• Learning the software products and hardware to be able to provide technical support to your own engineers and customers alike.
• Maintaining a good line of communication with the clients.

What you'll need

• You must be a good communicator, both personally and on email.
• Be capable of working under pressure.
• Be keen to learn new products and systems.
• Be capable of working on your own or as part of a team.
• Have a logical approach to fault diagnosis.
• Be flexible with working hours if required, some projects require out of hours working.
• Be prompt at follow ups if required.

Location

• Majority of the work will be within the M25.

Remuneration

• Basic salary up to £47K plus OT & company car/allowance (OTE £60K+).