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Security Engineer - South/West London

Role: Permanent
Salary: £40,000/ANNUAL
Location: Kestrel Court Waterwells Business Park, Quedgeley, Gloucestershire, UK, GL2 2AT
Reference: 63370
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Monatrix – Security EngineerLocation:Field based – Central Region covering South West London, Buckinghamshire, Oxford, Slough, Reading, Camberley, down to Guildford. Some occasional work in Central London.Reporting to:Engineering ManagerJob Purpose & Summary:In this role, you will carry out installations, service & maintenance visits, and corrective works for our clients. While most of the work is done on customer premises, there may be occasional preliminary tasks at the Monatrix office. As a key, customer-facing member of the team, you will support the delivery of high-quality installations, maintenance, and service, ensuring all communications and documentation are accurate and up-to-date. You’ll be the primary contact for clients, helping to deliver exceptional customer service in line with Monatrix’s values.Key Requirements:
  • Full UK driving licence (essential)
  • ECS / CSCS certification (essential — Monatrix can assist in arranging this if needed)
  • IPAF or PASMA card (advantageous, but not essential)
  • Previous experience with enterprise security systems (e.g., CCure, Gallagher, Milestone) is a plus — but not required
  • Willingness to travel. There may occasionally be overnight stays, for which Monatrix will cover hotel costs, provide a meal allowance, and pay an additional 2 hours of overtime per day for away work
Benefits:
  • Company van + fuel card
  • No on-call rota
  • Paid travel time for journeys over 30 minutes to/from home
  • 1.5x overtime rate after working 9.5 hours
Duties & Responsibilities:
  • Maintain clear, accurate daily communication and documentation with office coordinators
  • Uphold Monatrix’s values and present a professional image to customers
  • Carry out installations & service in a professional, efficient, and safe manner
  • Respect customer sites – ensure they are left clean and tidy
  • Complete and return all required documentation to the office promptly and accurately
  • Keep company vehicles clean; report any damage immediately
  • Adhere to work specification and report any required changes to the office for approval
  • Perform initial investigative work on service calls (maximum one hour); obtain authorisation before continuing past this time
  • Travel to customer sites across the UK when required
  • Potential overnight stays for consecutive nights for some projects
  • Record and update all installation, service, maintenance, and progress documentation in line with company processes
  • Support and assist engineering colleagues and follow guidance from project managers, senior engineers, and coordinators
Minimum Education / Training:
  • At least 2 years’ experience in engineering or a similar service role
If you’re interested in exploring this opportunity — or if you’d like to ask any questions — please let me know! Victoria@zitko.co.uk | 07354989012 
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