Technical Account Manager

Technical Account Manager

Package

• Home based with some travel required
• £70K - £85K DOE

About the CompanyOur client is a globally recognised, independent security consultancy specialising in the design and delivery of advanced electronic security systems. They work with high-profile clients across sectors including finance, tech, critical infrastructure, and commercial real estate. With a focus on innovation, risk-led design, and system integration, they are known for delivering complex, large-scale security strategies on a global scale.

We are looking for someone with excellent technical knowledge with security systems (Lenel, C-Cure, Genetec, AMAG, Gallagher etc). Ideally suit someone from an integration background.

Responsibilities

• Manage client escalations and relationships.
• Sign off on proposals prepared by Project Managers.
• Conduct proactive weekly client calls to drive actions and report progress.
• Manage staff, including PMs or embedded teams for large clients.
• Identify and develop opportunities through client engagement.
• Provide strategic oversight of technical and client needs.
• Collaborate with internal technical experts
• Support embedded accounts within companies wider teams

Required Experience

• Background in a technical role (e.g., hands-on experience at the start of your career would be helpful).
• Experience with larger integrators, ideally those who operate globally.
• Understanding of global markets within integration.
• Strong interpersonal and communication skills (written and verbal).
• Organisational and influencing skills.
• Commercial awareness, including pricing documentation.
• Experience managing teams of 2–8 people.
• Resilient and adaptable in a global environment.
• Energetic and proactive, with a drive to push opportunities forward.
• Solid professional with ambition and enthusiasm.

For more information, please contact Steve Gray on: steve@zitko.co.uk or 07903715865