Security Service Engineer - South West

Security Systems Service Engineer

Location: South West England.Salary: Competitive base + Performance-Related Pay (up to £2,000/year) + High OTE £45,000Job Type: Full-time, Permanent

Our client is a trusted, national leader in the design, installation, and maintenance of cutting-edge security systems. With decades of experience and a strong reputation for excellence. They work with clients across a variety of sectors to deliver tailored security solutions.

Why Work With Us?

We value our engineers and offer a comprehensive benefits package that rewards performance and supports wellbeing:

• Performance-Related Pay – earn up to an additional £2,000 per year (paid quarterly)

• High On-Target Earnings (OTE)

• Paid Travel Time – after the first 30 minutes of your journey

• Paid Overtime – at a premium rate

• Standby Allowance – for on-call duties

• Company Car – with private use option

• Remote Technical Support – available when you need it

• Life Insurance & Company Healthcare Plan

• Generous Holiday Allowance – 25 days + 8 bank holidays

• Extra Day Off – in lieu when you work a bank holiday

• Career Development Opportunities – we support internal growth

Key Responsibilities

• Service, maintain, and repair various intruder alarms, CCTV, and access control systems

• Diagnose faults and meet/exceed maintenance performance targets

• Demonstrate system functions and educate clients on false alarm causes

• Participate in out-of-hours on-call rota for callouts and telephone support

• Deliver excellent customer service and address client needs effectively

• Fulfill additional duties as requested by management

• Ensure adherence to health & safety and company security policies

• Safeguard all assets and data from unauthorised access or modification

Essential Requirements

• Minimum of 3 years’ experience in the security systems industry

• Solid working knowledge of intruder alarm systems including Galaxy, Castle, Aritech, Scantronic, Menvier

• Experience with both analogue and IP-based CCTV systems

• Strong understanding of access control systems

• Network/IP-based product knowledge

• Full, clean UK driving license

• Checkable work history with suitable references

• Excellent communication and customer service skills

If you're an experienced engineer looking for a rewarding career with great earning potential and a strong support system, we’d love to hear from you.

Apply today! 

Victoria@zitko.co.uk

07354989012