England

Service Manager - Fire & Security

Role: Permanent
Salary: £45,000/ANNUAL
Location: Chippenham, UK
Reference: 59249

🔥 Service Manager – Fire & Security

📍 Swindon Area - office based with client visits💼 £40,000 – £45,000 basic D.O.E + £5,000 car allowance💰 OTE £50,000 package + benefits

This is your chance to step into a pivotal Service Manager role where technical knowledge meets leadership impact. We're seeking a proactive, site-based manager who thrives on operational control, team development, and delivering high-quality service across fire and security systems.

🔧 What You'll Be Doing

  • Lead and support a small team of skilled engineers, managing their daily workloads, call-outs, and PPM schedules

  • Coordinate job bookings, compliance, CRM updates, timesheets, and reporting to ensure smooth service operations

  • Work closely with clients, engineers, and suppliers to maintain strong service delivery and meet SLA/KPI targets

  • Be a technical escalation point, offering real-time support to your team and office staff

  • Drive compliance across NSI, BAFE, and HSE standards, ensuring best-in-class service and safety

What We’re Looking For

  • Ideally 3–5 years’ leadership or supervisory experience within the fire & security sector

  • Sound technical knowledge of fire and security systems—Texecom, Avigilon, Advanced, 2N, AJAX highly beneficial

  • Strong administrative and organisational ability—comfortable managing schedules, reports, and compliance checks

  • A confident communicator who can bridge the gap between field teams, office staff, and clients

  • Full UK driving licence required; NSI/BAFE certifications preferred

💼 What You’ll Get

  • £40,000 – £45,000 basic salary D.O.E

  • £5,000 car allowance

  • Benefits package + ongoing development opportunities

  • The autonomy to run your service team with full operational backing

If you’re ready to bring your technical and leadership skills together in a rewarding, hands-on management role—apply now and make your mark.

craig@zitko.co.uk - 07851517928 - ZCL59249

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