Job Title: Administration ManagerLocation: Fareham , HampshireSalary : £35,000
About the Role:We are looking for an experienced and highly organised Administration Manager to join our dynamic Fire & Security department in Fareham. This is a key leadership role focused on overseeing day-to-day administrative operations, ensuring departmental efficiency, compliance, and exceptional support to both internal teams and external clients.
Key Responsibilities:Team Leadership:
Lead, supervise, and support a team of administrative professionals
Manage recruitment and onboarding for admin roles
Ensure company standards and best practices are maintained across the team
Compliance & Quality Assurance:
Ensure all processes comply with company policies and relevant industry regulations
Maintain and monitor compliance in alignment with NSI Gold standards
Cross-Departmental Coordination:
Work closely with other departments to streamline operations
Promote clear communication and collaboration to achieve business goals
Customer Service:
Manage customer enquiries and resolve complaints professionally and promptly
Foster a customer-first culture throughout the team
Project & Operational Support:
Support project planning and delivery, including scheduling and resource coordination
Track project progress and provide updates to relevant stakeholders
Reporting & Performance Monitoring:
Produce and present regular reports on team performance and administrative activities
Monitor and ensure achievement of departmental KPIs
What We’re Looking For:
Proven experience in an administration or office management role
Strong leadership and team management skills
Excellent organizational, communication, and problem-solving abilities
Knowledge of compliance and regulatory standards (NSI Gold experience is a plus)
Proficient in Microsoft Office and administrative software
Why Join Us?You’ll be part of a supportive and fast-growing team in a business that values quality, service, and integrity. We offer a competitive salary, opportunities for development, and the chance to make a real impact in a thriving department.
Apply today!
07354989012
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